FAQ

fullsizerender-5How do I get to Delaware Family Center?
Complete directions are on our Contact Page.

What are your office hours and how do I make an appointment?
Delaware Family Center is open from 8:00 a.m. to 7:00 p.m. Monday through Thursday and 8:00 a.m. to 5:00 p.m. on Fridays. To schedule an appointment, call 302-995-9600 and speak with the intake coordinator or leave a message in voice mailbox 9 and someone will return your call.

Do you accept my insurance?
The psychologists and social workers at Delaware Family Center are on a variety of health insurance panels. Call or email to find out if your insurance carrier covers our services. You may also want to call your mental health network number which is usually on the back of the insurance card.

What is psychotherapy?
Psychotherapy is the provision by qualified practitioners of a formal and professional relationship within which a client can profitably explore life challenges or other difficult, and often painful, emotions and experiences. These may include feelings of anxiety, depression, trauma, or perhaps the loss of meaning in one’s life. These challenges may be simply a searching for direction in making life choices. It is a process which seeks to help the person gain an increased capacity for choice, through which the individual becomes more autonomous and self determined. Psychotherapy may be provided for individuals or children, couples, families and groups.

How does DFC protect my privacy?
DFC takes the privacy of your information very seriously and we comply fully with the new federal HIPAA guidelines to safeguard the privacy of your protected health information.  You can read our Privacy Policy here on-line.

What if I need medication as well as therapy?
Psychologists and social workers do not prescribe medication but we work closely with psychiatrists and other physicians who do. If it appears that medication might be appropriate for you, the therapist will discuss this with you and recommend that you speak with a physician to schedule an evaluation. If you wish (and sign appropriate consent) your therapist can speak with the physician to assist the doctor in determining the right intervention.

What is psychology?
Psychology is the study of the mind and behavior. The discipline embraces all aspects of the human experience — from the functions of the brain to the actions of nations, from child development to care for the aged. In every conceivable setting from scientific research centers to mental health care services, “the understanding of behavior” is the enterprise of psychologists.